Frequently Asked Questions
Photo Booth FAQ's
What types of photo booths do you offer for hire?
We offer a variety of photo booths including open-air, mirror, and vintage-style booths to suit different event styles and spaces.
How much does it cost to hire a photo booth?
Pricing varies depending on the type of booth, duration, and customization options. Please contact us for a detailed quote tailored to your event.
How long can I rent the photo booth for?
Typical hire periods range from 2 to 6 hours, with options for extended hours based on your event needs.
Do you provide an attendant to operate the photo booth?
Yes, a professional attendant is included to assist guests, manage the booth, and ensure smooth operation throughout your event.
Can guests print their photos instantly?
Absolutely, our booths provide instant high-quality photo prints for guests to take home as keepsakes. We also offer unlimited printing within our packages.
Are digital copies of the photos available after the event?
Yes, digital copies are provided via a secure online gallery.
What customization options are available for photo booth prints?
You can customize photo layouts, add event logos, themed borders, and personalized messages on the prints.
Do you offer themed props or backdrops?
Yes, we provide a wide range of themed props and backdrops to match your event style or theme.
How much space is required to set up the photo booth?
Most booths require a space of approximately 3mx3m, but exact dimensions depend on the booth type.
Is the photo booth suitable for both indoor and outdoor events?
Our photo booths are primarily designed for indoor use, but some models can be used outdoors with appropriate weather protection. We do not recommend using the booths in direct sunlight to avoid lighting issues within photos.
How early do you need to be booked for an event?
We recommend booking as early as possible, as we do become unavailable very quickly, especially for peak seasons.
Can the photo booth accommodate large groups or multiple people?
Yes, our open-air and mirror booths can comfortably fit groups of up to 10 people per photo. Sometimes even more depending on positioning.
Is there a limit to the number of photos guests can take?
No, guests can take unlimited photos within the hire period.
Do you provide social media sharing options from the photo booth?
Yes, guests can instantly share their photos via email and access an online gallery from the screen.
What power requirements does the photo booth have?
The Photo Booth requires a standard power point outlet.
Are the photo booths accessible for people with disabilities?
Yes, our booths are designed to be accessible, and we can accommodate special requirements upon request.
How do you ensure the photo booth is sanitized between uses?
We sanitize all touch surfaces and props between uses to maintain hygiene and safety standards.
Can I provide my own props or backdrop?
Yes, you are welcome to provide your own props or backdrop, which we can incorporate into the setup.
What happens if the photo booth malfunctions during the event?
Our attendant will troubleshoot immediately, and if necessary, we provide a backup solution to minimize disruption.
Artificial Floral Styling FAQ's
What types of artificial floral arrangements do you offer?
We offer bouquets, centerpieces, garlands, floral arches, backdrops, and custom arrangements using high-quality artificial flowers.
Can I customize the floral designs to match my event theme or colors?
Yes, all floral designs can be customized to fit your preferred color scheme and event theme.
How much does it cost to hire artificial floral styling?
Costs vary depending on the size and complexity of the arrangements. Contact us for a personalized quote.
Do you offer delivery and setup services for floral arrangements?
Yes, we provide professional delivery and setup to ensure your floral styling looks perfect on the day.
How far in advance should I book floral styling for my event?
As early as possible. We can receive bookings of up to 2 years in advance, and we only accept 2 floral bookings per date to ensure we provide the best possible service and attention to detail.
How realistic do the artificial flowers look?
We use premium materials to create lifelike flowers that closely mimic natural blooms.
Can the floral arrangements be used outdoors?
Yes, our artificial flowers are suitable for outdoor use and are weather-resistant. However please keep in mind that rainy weather is not recommended, especially if you would like to repurpose the flowers inside the reception area.
What is the minimum and maximum order size for floral styling?
We accommodate orders from small table arrangements to large-scale installations. Contact us for specific requirements.
Do you provide floral styling for weddings, corporate events, and parties?
Yes, we cater to a wide range of events including weddings, corporate functions, private parties, and more.
Can I rent floral backdrops or arches?
Yes, we offer floral backdrops and arches for hire, perfect for photo zones and ceremony spaces.
How do you handle damage or loss of floral arrangements during the hire period?
Clients are responsible for reasonable care; any significant damage or loss may incur a replacement fee.
Are there any additional fees for delivery or setup?
Delivery and setup fees depend on location and order size and will be included in your quote.
Do you offer matching artificial greenery or foliage?
Yes, we provide a variety of artificial greenery and foliage to complement floral designs.
How long will the floral arrangements stay fresh-looking?
Our high-quality artificial flowers maintain their appearance indefinitely with proper care.
Can you create custom floral designs based on my ideas or photos?
Absolutely, we work closely with you to bring your floral vision to life.
What materials are the artificial flowers made from?
Our flowers are crafted from silk, latex, and other premium synthetic materials for realism and durability.
Do you provide care instructions for the artificial floral arrangements?
Yes, we provide detailed care and maintenance instructions to keep your arrangements looking their best.
What types of artificial floral arrangements do you offer?
We offer bouquets, centerpieces, garlands, floral arches, backdrops, and custom arrangements using high-quality artificial flowers.
Can I customize the floral designs to match my event theme or colors?
Yes, all floral designs can be customized to fit your preferred color scheme and event theme.
How much does it cost to hire artificial floral styling?
Costs vary depending on the size and complexity of the arrangements. Contact us for a personalized quote.
Do you offer delivery and setup services for floral arrangements?
Yes, we provide professional delivery and setup to ensure your floral styling looks perfect on the day.
How far in advance should I book floral styling for my event?
As early as possible. We can receive bookings of up to 2 years in advance, and we only accept 2 floral bookings per date to ensure we provide the best possible service and attention to detail.
How realistic do the artificial flowers look?
We use premium materials to create lifelike flowers that closely mimic natural blooms.
Can the floral arrangements be used outdoors?
Yes, our artificial flowers are suitable for outdoor use and are weather-resistant. However please keep in mind that rainy weather is not recommended, especially if you would like to repurpose the flowers inside the reception area.
What is the minimum and maximum order size for floral styling?
We accommodate orders from small table arrangements to large-scale installations. Contact us for specific requirements.
Do you provide floral styling for weddings, corporate events, and parties?
Yes, we cater to a wide range of events including weddings, corporate functions, private parties, and more.
Can I rent floral backdrops or arches?
Yes, we offer floral backdrops and arches for hire, perfect for photo zones and ceremony spaces.
How do you handle damage or loss of floral arrangements during the hire period?
Clients are responsible for reasonable care; any significant damage or loss may incur a replacement fee.
Are there any additional fees for delivery or setup?
Delivery and setup fees depend on location and order size and will be included in your quote.
Do you offer matching artificial greenery or foliage?
Yes, we provide a variety of artificial greenery and foliage to complement floral designs.
How long will the floral arrangements stay fresh-looking?
Our high-quality artificial flowers maintain their appearance indefinitely with proper care.
Can you create custom floral designs based on my ideas or photos?
Absolutely, we work closely with you to bring your floral vision to life.
What materials are the artificial flowers made from?
Our flowers are crafted from silk, latex, and other premium synthetic materials for realism and durability.
Do you provide care instructions for the artificial floral arrangements?
Yes, we provide detailed care and maintenance instructions to keep your arrangements looking their best.
Fireworks and Dry Ice FAQ's
What are cold sparkular fireworks?
Cold sparkular fireworks are indoor-safe pyrotechnic effects that produce bright, sparkling fountains without heat or smoke, making them ideal for indoor events.
Are cold sparkular fireworks safe for indoor use?
Yes, they are designed to be cold and safe for indoor use, producing minimal heat and no harmful fumes.
Do I need special permits for using cold sparkular fireworks?
We provide all necessary licences and insurances to the venue prior to the date.
How long do the cold sparkular effects last?
Typically, each cold sparkular device lasts between 30 seconds to 1 minute, depending on the request.
Can cold sparkular fireworks be used outdoors?
Yes, they can be used both indoors and outdoors, but they are especially popular for indoor events.
What safety measures do you take when using cold sparkular fireworks?
We follow strict safety protocols, including safe distances, fire extinguishers on site, and trained operators.
What are dry ice effects?
Dry ice effects use solid carbon dioxide to create low-lying fog or smoke that hugs the ground, adding a dramatic atmosphere to events.
Is dry ice safe for guests and performers?
Yes, when used properly by trained professionals, dry ice effects are safe. We ensure proper ventilation and handling.
How long does a dry ice fog effect last?
Duration depends on the amount of dry ice and machine used but generally lasts from 4-6 minutes depending on the area.
Can dry ice effects be used outdoors?
Yes, but outdoor conditions like wind can affect the fog’s density and duration. We do not recommend this.
Do you provide operators for the cold sparkular and dry ice effects?
Yes, all effects are operated by trained professionals to ensure safety and optimal performance.
How far in advance should I book cold sparkular fireworks and dry ice effects?
We recommend booking at least 4 weeks in advance to secure availability and arrange permits if needed.
Are there any restrictions on venues for using these effects?
Some venues may have restrictions or require approval. We coordinate with venues to ensure compliance.
Can these effects be synchronized with music or lighting?
Yes, we offer synchronization options for a coordinated show with music and lighting cues.
What types of artificial floral arrangements do you offer?
We offer bouquets, centerpieces, garlands, floral arches, backdrops, and custom arrangements using high-quality artificial flowers.
Can I customize the floral designs to match my event theme or colors?
Yes, all floral designs can be customized to fit your preferred color scheme and event theme.
How much does it cost to hire artificial floral styling?
Costs vary depending on the size and complexity of the arrangements. Contact us for a personalized quote.
Do you offer delivery and setup services for floral arrangements?
Yes, we provide professional delivery and setup to ensure your floral styling looks perfect on the day.
How far in advance should I book floral styling for my event?
As early as possible. We can receive bookings of up to 2 years in advance, and we only accept 2 floral bookings per date to ensure we provide the best possible service and attention to detail.
How realistic do the artificial flowers look?
We use premium materials to create lifelike flowers that closely mimic natural blooms.
Can the floral arrangements be used outdoors?
Yes, our artificial flowers are suitable for outdoor use and are weather-resistant. However please keep in mind that rainy weather is not recommended, especially if you would like to repurpose the flowers inside the reception area.
What is the minimum and maximum order size for floral styling?
We accommodate orders from small table arrangements to large-scale installations. Contact us for specific requirements.
Do you provide floral styling for weddings, corporate events, and parties?
Yes, we cater to a wide range of events including weddings, corporate functions, private parties, and more.
Can I rent floral backdrops or arches?
Yes, we offer floral backdrops and arches for hire, perfect for photo zones and ceremony spaces.
How do you handle damage or loss of floral arrangements during the hire period?
Clients are responsible for reasonable care; any significant damage or loss may incur a replacement fee.
Are there any additional fees for delivery or setup?
Delivery and setup fees depend on location and order size and will be included in your quote.
Do you offer matching artificial greenery or foliage?
Yes, we provide a variety of artificial greenery and foliage to complement floral designs.
How long will the floral arrangements stay fresh-looking?
Our high-quality artificial flowers maintain their appearance indefinitely with proper care.
Can you create custom floral designs based on my ideas or photos?
Absolutely, we work closely with you to bring your floral vision to life.
What materials are the artificial flowers made from?
Our flowers are crafted from silk, latex, and other premium synthetic materials for realism and durability.
Do you provide care instructions for the artificial floral arrangements?
Yes, we provide detailed care and maintenance instructions to keep your arrangements looking their best.
Light Up Letter FAQ's
What types of light-up letters do you offer?
We offer 1.2m and 60cm sizing lights. These can be with white colour bulbs of colour bulbs.
Can I spell out custom words or names with the letters?
Yes, you can choose any word, name, or phrase, subject to availability of letters.
How much does it cost to hire light-up letters?
Pricing depends on the number of letters and style chosen. Contact us for a detailed quote.
Do you deliver and set up the light-up letters?
Yes, we provide delivery, installation, and pickup services to ensure hassle-free setup.
Are the light-up letters battery operated or do they require power outlets?
The letters require a standard power outlet.
Can the letters be used both indoors and outdoors?
Yes, letters are weather-resistant and suitable for outdoor use; please specify your needs.
How early should I book light-up letters for my event?
Booking at least 3 weeks in advance is recommended to guarantee availability.
What happens if a letter stops working during the event?
We perform thorough checks before the event and provide support or replacements if any issues arise.
Can I mix different styles or colors of letters?
Yes, mixing styles or colors is possible to match your event theme.
Are the letters safe around children and pets?
Yes, our letters are designed with safety in mind, but supervision is advised around children and pets.
Do you offer additional decorative lighting or accessories?
Yes, we offer complementary lighting options such as fairy lights and spotlights to enhance the display.
What is the minimum rental period for light-up letters?
Typically, rentals start from one day, with discounts available for longer hire periods.
What types of artificial floral arrangements do you offer?
We offer bouquets, centerpieces, garlands, floral arches, backdrops, and custom arrangements using high-quality artificial flowers.
Can I customize the floral designs to match my event theme or colors?
Yes, all floral designs can be customized to fit your preferred color scheme and event theme.
How much does it cost to hire artificial floral styling?
Costs vary depending on the size and complexity of the arrangements. Contact us for a personalized quote.
Do you offer delivery and setup services for floral arrangements?
Yes, we provide professional delivery and setup to ensure your floral styling looks perfect on the day.
How far in advance should I book floral styling for my event?
As early as possible. We can receive bookings of up to 2 years in advance, and we only accept 2 floral bookings per date to ensure we provide the best possible service and attention to detail.
How realistic do the artificial flowers look?
We use premium materials to create lifelike flowers that closely mimic natural blooms.
Can the floral arrangements be used outdoors?
Yes, our artificial flowers are suitable for outdoor use and are weather-resistant. However please keep in mind that rainy weather is not recommended, especially if you would like to repurpose the flowers inside the reception area.
What is the minimum and maximum order size for floral styling?
We accommodate orders from small table arrangements to large-scale installations. Contact us for specific requirements.
Do you provide floral styling for weddings, corporate events, and parties?
Yes, we cater to a wide range of events including weddings, corporate functions, private parties, and more.
Can I rent floral backdrops or arches?
Yes, we offer floral backdrops and arches for hire, perfect for photo zones and ceremony spaces.
How do you handle damage or loss of floral arrangements during the hire period?
Clients are responsible for reasonable care; any significant damage or loss may incur a replacement fee.
Are there any additional fees for delivery or setup?
Delivery and setup fees depend on location and order size and will be included in your quote.
Do you offer matching artificial greenery or foliage?
Yes, we provide a variety of artificial greenery and foliage to complement floral designs.
How long will the floral arrangements stay fresh-looking?
Our high-quality artificial flowers maintain their appearance indefinitely with proper care.
Can you create custom floral designs based on my ideas or photos?
Absolutely, we work closely with you to bring your floral vision to life.
What materials are the artificial flowers made from?
Our flowers are crafted from silk, latex, and other premium synthetic materials for realism and durability.
Do you provide care instructions for the artificial floral arrangements?
Yes, we provide detailed care and maintenance instructions to keep your arrangements looking their best.
Cancellation FAQ's
What is your booking process?
To secure your booking, we require a non refundable deposit.
How much deposit is required to confirm a booking?
Deposits are 50% of the total hire cost, depending on the service and event size.
When is the final payment due?
Final payment is due 14 days before the event date.
Can I make changes to my booking after it is confirmed?
Yes, changes can be made subject to availability and must be communicated as early as possible. Additional charges may apply.
What is your cancellation policy?
Any cancellation, at any stage, after the booking has been confirmed, will incur a 50% deposit cancellation fee. Cancellations made less than 14 days prior to the event will incur a total amount service cancellation fee.
Do you offer refunds for cancellations due to unforeseen circumstances?
Refunds for unforeseen circumstances (e.g., extreme weather, emergencies) are considered on a case-by-case basis and may require supporting documentation.
Can I reschedule my event hire?
Yes, rescheduling is possible if requested at least 14 days before the event. We will do our best to accommodate your new date.
Is there a fee for rescheduling?
A rescheduling fee may apply depending on the timing and changes required. This will be communicated during the request.
What happens if I need to cancel on short notice?
Short-notice cancellations (less than 14 days) typically result in loss of the full amount, especially if the date cannot be rebooked.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and sometimes cash payments. Payment details are provided in your invoice.
Is a damage deposit required?
For certain hires, a refundable damage deposit may be required to cover any accidental damage or loss.
What if the equipment is damaged during the event?
Clients are responsible for reasonable care. Damage beyond normal wear may result in repair or replacement charges deducted from the damage deposit.
What happens if your company cannot fulfill the booking?
In the unlikely event we cannot fulfill your booking, we will notify you immediately and offer a full refund or alternative arrangements.
Are there any additional fees I should be aware of?
Additional fees may include delivery, setup, extended hire periods, or special requests. All fees will be clearly outlined in your quote.
Can I cancel due to bad weather?
Weather-related cancellations depend on the event type and venue. Please discuss this with us in advance; some outdoor hires may have weather contingency plans.
How do I notify you of a cancellation or change?
All cancellations or changes must be communicated in writing via email or official contact channels.
Can I transfer my booking to another person or event?
Transfers are possible but must be approved by us and may require a new contract.
Do you provide insurance for your hire equipment?
We carry insurance for our equipment, but clients are responsible for any damage or loss during the hire period.
What is your policy on late returns or extended hire?
Late returns or extensions must be approved in advance and may incur additional charges.
What types of artificial floral arrangements do you offer?
We offer bouquets, centerpieces, garlands, floral arches, backdrops, and custom arrangements using high-quality artificial flowers.
Can I customize the floral designs to match my event theme or colors?
Yes, all floral designs can be customized to fit your preferred color scheme and event theme.
How much does it cost to hire artificial floral styling?
Costs vary depending on the size and complexity of the arrangements. Contact us for a personalized quote.
Do you offer delivery and setup services for floral arrangements?
Yes, we provide professional delivery and setup to ensure your floral styling looks perfect on the day.
How far in advance should I book floral styling for my event?
As early as possible. We can receive bookings of up to 2 years in advance, and we only accept 2 floral bookings per date to ensure we provide the best possible service and attention to detail.
How realistic do the artificial flowers look?
We use premium materials to create lifelike flowers that closely mimic natural blooms.
Can the floral arrangements be used outdoors?
Yes, our artificial flowers are suitable for outdoor use and are weather-resistant. However please keep in mind that rainy weather is not recommended, especially if you would like to repurpose the flowers inside the reception area.
What is the minimum and maximum order size for floral styling?
We accommodate orders from small table arrangements to large-scale installations. Contact us for specific requirements.
Do you provide floral styling for weddings, corporate events, and parties?
Yes, we cater to a wide range of events including weddings, corporate functions, private parties, and more.
Can I rent floral backdrops or arches?
Yes, we offer floral backdrops and arches for hire, perfect for photo zones and ceremony spaces.
How do you handle damage or loss of floral arrangements during the hire period?
Clients are responsible for reasonable care; any significant damage or loss may incur a replacement fee.
Are there any additional fees for delivery or setup?
Delivery and setup fees depend on location and order size and will be included in your quote.
Do you offer matching artificial greenery or foliage?
Yes, we provide a variety of artificial greenery and foliage to complement floral designs.
How long will the floral arrangements stay fresh-looking?
Our high-quality artificial flowers maintain their appearance indefinitely with proper care.
Can you create custom floral designs based on my ideas or photos?
Absolutely, we work closely with you to bring your floral vision to life.
What materials are the artificial flowers made from?
Our flowers are crafted from silk, latex, and other premium synthetic materials for realism and durability.
Do you provide care instructions for the artificial floral arrangements?
Yes, we provide detailed care and maintenance instructions to keep your arrangements looking their best.
